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If your Private Information was implicated in the targeted and isolated cyberattack on Lucent Health Solutions, LLC computer systems that occurred in October 2023 (the "Data Incident"), including those who received an individual notice letter regarding the Data Incident, you may be a Class Member and eligible for Settlement Benefits. Excluded from the Settlement Class are: (1) LH and its officers, directors, and related companies; (2) governmental entities; (3) the Judge in this case, and the Judge’s family and staff; and (4) anyone who validly excludes themselves from the Settlement.

If you are a Class Member and wish to receive one or more benefits from this Settlement, then you must submit a claim form by September 5, 2026.

LH has agreed to offer a number of different benefits. All Class Members may enroll in three (3) years of CyEx Medical Shield Complete and one or more of the cash payment options described below.

There is an aggregate cap of $1,950,000.00 on cash payments. This means that if the total value of the payments claimed is over $1,950,000.00, everyone’s payments will be reduced pro rata so that they add up to $1,950,000.00. A full description of how this works is available in the Settlement Agreement.

CyEx Medical Shield Complete. All Class Members are eligible to enroll in three (3) years of CyEx Medical Shield Complete. This comprehensive service comes with $1 million of medical identity theft insurance, and includes monitoring for:

  • healthcare insurance ID exposure

  • Medical Records Number (MRN) exposure

  • unauthorized Health Savings Account (HSA) spending

If anything suspicious happens, you will be able to talk to a fraud resolution agent to help fix any problems.

Reimbursement for Lost Time. who spent time responding to the Data Incident may claim up to five (5) hours, at $25.00 per hour, for a maximum of $125.00. You must have spent the time on tasks related to the Data Incident. Some examples include things like:

  • changing your passwords

  • investigating suspicious activity in your accounts

  • researching the Data Incident

Reimbursement for Documented Ordinary Out-of-Pocket Expenses. If you incurred actual, documented out-of-pocket expenses due to the Data Incident, you can get back up to $550.00. The losses must have occurred between October 2, 2023, and September 5, 2026, and you cannot claim a payment for expenses that have already been reimbursed by a third party. This benefit covers out-of-pocket expenses like:

  • fees for credit reports, credit monitoring, or freezing and unfreezing your credit

  • cost to replace your IDs

  • postage to contact banks by mail

Reimbursement for Documented Extraordinary Out-of-Pocket Expenses (Losses from Identity Theft or Fraud). If you lost money because of identity theft or fraud, you can get back up to $5,500.00. The losses must have occurred between October 2, 2023, and September 5, 2026, and you cannot claim a payment for expenses that have already been reimbursed by a third party. You will need to show that:

  • the theft or fraud was probably caused by the Data Incident

  • the losses are not already covered by Out-of-Pocket Expenses

  • you tried to prevent the loss or get your money back, such as by using insurance you already have

If you claim for either Documented Out-of-Pocket Expenses and/or Documented Extraordinary Out-of-Pocket Expenses, you will need to submit proof, like receipts, to show how much you spent or lost. You can also provide notes or papers you made yourself to explain or support other proof, but those notes or papers alone are not enough to make a valid claim. Your proof or notes should show that your expenses were because of the Data Incident.

Alternative Cash Payment. Instead of any other cash payment, you may claim a one-time $80.00 payment. You do not have to provide any proof or explanation to claim this payment.

For more information about each of these Settlement benefits please review the Notice, FAQs and the Settlement Agreement.

To start your online claim form, you must login with your Login ID and PIN. You can find your Login ID and PIN on the Notice that was sent to you.

You may also download a Claim Form here and submit it, along with any supporting documentation, by U.S. mail to:

LH Data Incident Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799-9958

The deadline to submit a Claim Form online is September 5, 2026. If you are mailing your Claim Form, it must be mailed with a postmark date no later than September 5, 2026.